Privacy Policy

New Reach Media Protecting your private information is our priority. This Statement of Privacy applies to (the Website) and Neotropy Associates, Inc. dba New Reach Media and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to New Reach Media include and Neotropy Associates, Inc. The Website is a direct marketing and analytic services site. By using the Website, you consent to the data practices described in this statement.

Collection of your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services referenced on the Website (the Website, solutions and any of our products or services, collectively, referred to as the “Services”).

This Policy applies to information we collect:

  • On or through your use of the Services
  • In email and other electronic messages between you and New Reach Media
  • Through any mobile and desktop applications you use in connection with the Services (including any Domo applications)

Data and Information we collect:

We collect several types of information from and about users of the Services, some is personally identifiable and some is non-identifying or aggregated, including information:

  • by which you may be personally identified, such as your name, email address, telephone number, or any other identifier by which you may be contacted online or offline (“Personal Information”);
  • that is about you but individually does not identify you; and/or
  • about your usage details.

We collect this information:

  • Directly from you when you provide it to us
  • Automatically as you use the Services (which information may include usage details, Internet Protocol (IP) addresses and information collected through cookies, web beacons and other tracking technologies)
  • From third parties (such as Domo).

Data and Information you provide:

The information we collect on or through the Website or otherwise through your use of the Services may include:

  • information that you provide when utilizing the Services
  • records and copies of your correspondence (including email addresses), if you contact us
  • your responses to surveys that we might ask you to complete for research purposes
  • details of any usage of the Services

You represent and warrant that you will not upload into the Services, or otherwise provide for processing, any Sensitive Personal Information.  Examples of Sensitive Personal Information include, but are not limited to, personal financial information (including personal financial account information), sexual orientation, personal medical or health information, personal information of children under the age of thirteen, personal education records, and social security, national identity, national insurance, and similar personal identifiers unless approved by individuals and/or allowable by law.

New Reach Media agrees to take reasonable steps, at least substantially equivalent to the steps it takes to protect its own proprietary information, but not less than reasonable care, to prevent the unauthorized duplication or disclosure of your confidential information to third parties without your prior written consent.  New Reach Media may, however, disclose your confidential information to any third-party application platforms hosting the Services, and any of such platforms’ employees, agents or subcontractors.

Information Collected through data tacking technologies:

As you use the Services, we may use automatic data collection technologies to collect certain information about your devices, browsing actions and patterns, including details of your use of the Services (such as traffic data, location data, logs and other communication data) and information about your devices and internet connection (including your IP address, operating system and browser type). 

The technologies we use for this automatic data collection may include:

  • Cookies and other similar technologies. We may place cookies on your device to collect anonymous data related to your use of the Services. In general, a cookie is a small file placed on your device that can be used to help recognize your browser across different web pages, websites, and browsing sessions. We may use cookies to provide certain features of the Services. It may be possible to refuse to accept cookies by activating the appropriate setting in your browser or on your device. However, if you select this setting you may be unable to access certain features of the Services.  We may also use other technologies to tailor the Services to you, such as web beacons (aka: clear gifs, pixel tags and single-pixel gifs) that permit New Reach Media , for example, to track how visitors interact with the Services and for other statistics related to the Services (such as verifying system and server integrity).  
  • Log Information.  We may automatically collect and store certain information in our server logs when you use the Services, including details about how you used the Services, IP address, and information specific to your device (such as system activity, hardware settings, browser type, and browser language).
  • Device Identifiers.  We may collect information about your device, such as your operating system, hardware version, device settings, file and software names and types, mobile network information and device identifiers. This helps us measure how the Services are performing and improve the Services for you on your particular device.
  • Analytics Data.  We may also collect analytics data, or use third-party analytics tools (such as Google Analytics), to help us measure traffic and usage trends for the Services. These third-party analytics do not collect direct personal information about any user.

To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Sharing Information with Third Parties

New Reach Media does not sell, rent or lease its customer lists to third parties.

New Reach Media may share data with trusted partners to help perform statistical and/or data analysis, send you email or postal mail, provide customer support, arrange for deliveries, etc. All such third parties are prohibited from using your personal information except to provide these services toNew Reach Media, and they are required to maintain the confidentiality of your information.

New Reach Media may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on New Reach Media or the site; (b) protect and defend the rights or property of New Reach Media ; and/or (c) act under exigent circumstances to protect the personal safety of users of New Reach Media, or the public.

Tracking User Behavior

New Reach Media may keep track of the websites and pages our users visit within, in order to determine what New Reach Media  services are the most popular. This data is used to deliver customized content and advertising within New Reach Media to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by New Reach Media . This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the New Reach Media website.


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

New Reach Media secures your personal information from unauthorized access, use, or disclosure. All information you provide to us is stored on our secure servers behind firewalls.  Any information you provide to us through your use of the Services will be encrypted using industry standard technology. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

The safety and security of your information also depends on you.  Where we have given you (or where you have chosen) a password for access to the Services or the platforms on which the Services are offered, you are responsible for keeping such passwords confidential. We ask you not to share your passwords with anyone.  

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

New Reach Media does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, New Reach Media may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from New Reach Media  or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from New Reach Media, you may opt out of such communications by clicking the "Unsubscribe" link at the bottom of any promotional email or by contacting New Reach Media directly at or 210.764.8881.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

New Reach Media reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

New Reach Media welcomes your questions or comments regarding this Statement of Privacy. If you believe that New Reach Media has not adhered to this Statement, please contact New Reach Media at:

New Reach Media
16607 Blanco Road, Suite 302
San Antonio, Texas 78232

Telephone number: 210-764-8881

Updated and Effective as of April 20, 2018